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Blackburn Rovers

Sky Bet Championship

1875

Rovers

Ewood Park

31,367

Blackburn Rovers Football & Athletic Ltd, Ewood Park, Blackburn, Lancashire, BB2 4JF 01254 372 001

Name: Christine Rennard MBE

T: 01254508205

E: [email protected]

Q: Are home ambulant disabled supporters able to sit anywhere in the stadium?

A: Yes

Q: Does the club have a limit on the number of home ambulant supports seats available?

A: No

Q: Does the club have facilities for home ambulant supporters, such as amenity seating with additional leg room, wider seats and arm rests?

A: No 

Q: Does the club have easy access seats (easily reachable areas of the stadium with no steps or limited number of steps) for home ambulant disabled supporters?

A: Yes 

Q: Are away ambulant disabled supporters situated in the away supporters area?

A: Yes

Q: Are away ambulant disabled supports able to sit anywhere in the away area at your stadium?

A: Yes

Q: Does the club have facilities for away ambulant disabled supporters, such as amenity seating with additional leg room, wider seats and arm rests?

A: No

Q: Does the club have a limit on number of away ambulant disabled supporter seats available?

A: No 

Q: Does the club have easy access seats (seats in easily reachable areas of the stadium with no steps or limited number of steps) for away ambulant disabled supporters?

A: Yes

Q: Does the ticket office have a hearing loop?

A: Yes

Q: What match commentary does the club provide for visually impaired supporters?

A: Headsets are available for fans who are blind/partially-sighted

Q: If the club provides match commentary, how do supporters access this?

A: All handsets must be booked in advance. There are limited number avialable which are booked on a first-come, first-served basis

Q: How many headsets/receivers does the club provide for supporters?

A: Home: 7 Away: 1

Q: What is the procedure for receiving and returning headsets?

A: Headsets must be collected from and returned to Blackburn End reception no later than 15 minutes prior to kick-off and must be retunred within 15 minutes of the end of the match

Q: Does the club require a deposit for the headsets?

A: No 

Q: Are there fixed positions in the stadium where commentary is available for blind and/or partially sighted supporters?

A: No

Q: Does the club provide facilities for assistance dogs (dog relieving areas)?

A: Yes

Q: Is this area wheelchair user accessible?

A: Yes

Q: How many wheelchair bays are available for your home supporters?

A: To maintain flexibility and enable families / friends to be located together we do not operate a wheelchair bay system. For home fans there are up to 262 spaces available and for visitng fans up to 30.

Q: Is there a place for a personal assistant to sit with the wheelchair supporter?

A: Yes

Q: Can the club accommodate family groups?

A: Yes

Q: Where are your home wheelchair bays situated?

A: The perimeter on the front row

Q: Does the club have any spaced in hospitality and VIP areas for wheelchair users?

A: Yes 

Q: How many wheelchair bays are available for away supporters?

A: Up to 30 spaces

Q: Is there a place for a personal assistant to sit with the wheelchair supporter?

A: Yes

Q: Does the club accommodate family groups?

A: Yes 

Q: Where are your wheelchair bays situated?

A: Around the perimeter on the front row

Q: Does the club have spaces in hospitality and VIP areas for away wheelchair users?

A: Yes

Q: Are away supporters using wheelchairs situated with the away supporters?

A: Yes - in the same stand but on occasion non-wheelchair users may be located in the uppoer tier rather than lower tier

Q: Do all disabled supporters (wheelchair/ambulant/home/away) have a clear view of the pitch at all times, even if fans to the front or sides stand up?

A: Yes

Q: Does the club provide accessible parking for disabled supporters?

A: Yes

Total number of accessible parking spaces available for disabled supporters. 

Home: 0 Away: 0

Q: Is this clearly signposted?

A: Yes 

Q: Is this extended to away supporters?

A: Yes 

Q: How do you arrange accessible parking?

A: Home fans can purchase seasonal permit. Match day parking available to all by advance booking to guarantee an appropriate space or on the day subject to availability, but first come, first served.

Q: How far from the entrance/exit is accessible parking?

A: 100 meters or less to the accessible entrances

Q: Do you have a drop off point or shuttle bus service for supporters with accessibility needs or requirements?

A: Yes 

Q: Does the stadium have accessible toilets/facilities?

A: Yes 

Q: Do away fans have access to accessible toilets/facilities?

A: Yes 

Q: How many accessible toilets/facilities are there?

A: 34

Q: How far are these facilities from the disabled supporters for both home and away?

A: Varies depending on location

Q: Does the stadium have a changing places toilet (for special needs with a hoist and bench)?

A: No 

Q: Is the club accessible to all supporters, including disability supporters and those with access requirements?

A: Yes 

Q: Does the club have low level serving counters in the club shop?

A: Yes 

Q: Do you have accessible catering facilities i.e. low level serving counters at kiosks?

A: No 

Q: Does the club provide rest ares (with dedicated seats or benches) on your concourses for disabled and elderly supporters?

A: Yes 

Q: Are these available for away fans?

A: Yes

Q: Does the club provide any disabled supporters information i.e. booklet with a map of accessible facilities in accessible formats (large print, easy read)?

A: No